Listed below are my job experiences to date:
2004-2006 – IT Support Engineer for Schlumberger Oil & Gas Malaysia
2006-2007 – Part time sales personnel for a marketing firm
2006-Present – Full time blogger, affiliate marketer, and web directory operator
Based on the job description that was provided, I do have experience in the tech and customer support field. During my stint as an IT support engineer for Schlumberger Malaysia, I was one of the seven IT support personnel that were given the task to support up to 600 users in the Kuala Lumpur HQ. I have excellent communication skills, and I am proud to say that I resolved the highest number of tickets in the department. As an IT support personnel, I understand that not everyone is proficient in troubleshooting their respective PCs, and a breakdown normally contributes to anxiety and anger, as clearly, the PC that broke down cost time to fix, and some of them had a deadline to meet. Assuring the end-users that their PCs would be fixed in a timely manner helps to calm them down, and subsequently providing a follow up courtesy call can definitely boost their confidence over you (which made it easier for me to work with them in future breakdowns).
For your info, the IT department used a ticketing software called Timbuktu Pro. Timbuktu has a user interface that lists down support requests that were created by the end users. Normally users would email in their support requests, and these would be automatically formatted into Timbuktu as job requests. Generally, what we do everyday is to log into this system and self-assign new tasks to ourselves and once we pickup the tickets, we call to make an appointment with the end user in order to fulfill their service requests. And once we get hold of their PCs, we promptly update the ticketing system on the progress of the repair. When the PC is fully repaired, we update the ticketing system yet again, and the system will automatically email the end-user to notify them that the job is done and their PC is ready for collection. On the other hand, I also have experience in administrating the PABX (telephone) system, PKI door access system, email server, file server, etc.
Nevertheless, I quit my job as an IT support engineer to pursue my dream to make money online. To be honest, I like the work conditions and work-from-home lifestyle, and I am addicted to it. Most of my friends interpret my job as a very lax and laid-back type of work, but clearly, they cannot comprehend the amount of effort that I have placed into my work – ie, buying the right domain name, setting up the website, administrating the web server, work around the traffic overload, trademark or content violation removal requests, SEO, software setup, proxy maintenance+setup, content generation, etc. I find working from home to be more intense than being employed, because I do not have a fixed income, and my pay is somewhat tied to the amount of effort that I put into my work. This requires an abnormal level of discipline and focus to make it ‘happen’, or to make ends meet, and I have been self-employed for the past 8 years now.
I registered my very first domain (Dotmyspot.com) on Dec 10, 2006 (which is still live to this date), MichaelWoo.net was my second, and I made good money as a paid blogger then. My income sources, then, came from Payu2blog, Payperpost, SponsoredReviews, and also the infamous Adsense. Paid posts were a big thing then, and I easily raked in $1,200 to $2,000 from paid posts alone. Selling paid posts on a PR5 and above domain commands the highest pay, and this made the income achievable. Of course, Adsense was my supplementary source of income, and it contributes roughly $100-$200 monthly, which was good enough to cover my server expenses.
I then explored into web directories, and it seems selling paid links on a high PR web directory also brings in good money. However, the downside was spammers would use automated software to blast these web directories, and that’s where the traffic overload problem came in.
I had to migrate from a shared web hosting account (Hostgator & Godaddy) to several virtual private servers. However, it looks like even the VPS couldn’t keep up with the traffic spikes, as the number of connections the server received exceeds 150 connections (peak was over 300). And this is where I learn how to install CSF firewall, and block traffic from non-revenue contributing countries like China (most spammers originate from here!), Russia, and a few middle-eastern European countries.
Well, paid posts died a horrible death after that, as Google was adamant to put a stop into this. My income was badly affected and I moved on to affiliate marketing. Scrapebox was the very first link building software back then that worked. I managed to list coupon-related websites in Google’s top 3. Some of the affiliate programs that I pushed were Webhostingpad, Godaddy, Hostgator, iPage, Fatcow, Netfirms, Kaspersky, Norton, McAfee, Amazon, etc. Then Scrapebox died, and was replaced by Xrumer. Xrumer died and was replaced by Article Marketing Robot & SeNuke. SeNuke died too, and GSA Search Engine Ranker worked. Article Marketing Robot & GSA SER worked till last year, and all hell broke loose after that. To date, no automated software can pawn Google, and it looks like Bing/Yahoo have taken the same route too in their SERP ranking criteria, which is now mainly based on authority.
Nevertheless, I still rank websites on Google, Yahoo, and Bing for associated affiliates, but results are mainly contributed via Yahoo and Bing at the moment. I previously use a wide range of Web2.0 sites to rank (Weebly, Yolasite, WordPress, Webs, Blogspot, etc), but I now mainly focus on using aged Tumblr accounts with high DA/PA+Moz Rank or high Trust Flow. These Tumblr accounts are harvested online, screened for availability using Scrapebox Vanity Name Checker, and the available ones are then checked for Trust Flow or DA/PA/MozRank.
However, it looks like Yahoo and Bing have lately placed additionally filters on this as well, and now the only thing that I find working is
– Aged web directories with good DA/PA/MozRank/MozTrust
– Aged Tumblr account with high DA/PA/MozRank or Tumblr account with exact match keyword in the sub domain.
– Exact match .COM (must be a .COM! and exactly match the keywords, because this is extremely rare)
Over these years, I have pushed myself to learn new things.
– I have 2 VPS servers on Godaddy that are hosting my web directories and websites at the moment.
– I now operate 2 dedicated servers (Windows Server 2008) on Wholesaleinternet, which I use to run GSA SER, AMR, Scrapebox, SeNuke, GSA software, and a whole range of other ‘blackhat software’.
– I know how to setup VPS on VMware Workstation – Windows XP, 7, Server 2003, 2008, 2012, CentOS, Ubuntu, Fedora.
– I have successfully installed CPanel/WHM on the dedicated server (Centos 6.8, as VPS) using runlevel 3, and I have properly configured the server (IP), CSF, Apache running criteria & packages, & Cloudlinux in order to run old scripts that operate on PHP4.4-5.2. I hope to transfer websites hosted on Godaddy to the VPS in order to save costs (my Godaddy VPS costs $70 per server per month).
– Some of my typical affiliate landing pages are – Software-Rank.com, Quality-Reviews.com
I am very disciplined and I always strive to get the jobs done, as this is the main criteria to be successful in a self-employed job.
If you have questions regarding my skill sets, or if you would like to know more about my work (maybe SERP/SEO?), I would be more than happy to answer your inquiries.
Thank you for your time, and I hope to hear from you soon!